Problem Solvers

Local News

Richmond man says SunTrust bank won’t relinquish his late mom’s belongings

Health

Family frustrated after contractor fails to install wheelchair-accessible shower

Local News

83-year-old woman ‘desperate’ for help to remove hazardous roots from her yard

Health

First she received a $1000 medical bill. Then she fought back: ‘It seems really unethical’

Local News

Candidates accuse opponent of using legionella for political gain: ‘It just reeks of political hit job’

Problem Solvers

Woman’s paycheck delayed for 2 months: ‘It’s very frustrating’

Local News

Tenant left in limbo after man believed to be his landlord was evicted from rental home

Local News

Ex-employee raises concerns over children’s hospital: ‘Our job is to make sure that they’re safe’

Local News

RRHA resident says leaking pipes flooded her kitchen: ‘It was overflowing the buckets’

Problem Solvers Investigations

Tenants, attorneys take issue with housing program run by Richmond nonprofit

Health

Man gets surprise $7,500 medical bill: ‘This is insanity’

Local News

Swarms of flies may be tied to ‘industrial sludge’ in New Kent: ‘I can’t live like this’

Local News

Brother begs for answers in sister’s disappearance 30 years ago: ‘I’m still holding on’

Health

The baby wasn’t a surprise, but the hospital bill was: ‘I went where my insurance told me to go’

Local News

‘Don’t be fooled:’ Scammers trying to sell tickets for free Richmond festival

Local News

Mom’s struggle inspired her to help others: ‘Six figures to food stamps’

Health

Why Henrico woman was charged more than $1000 for visiting in-network doctor

Local News

‘Unsanitary,’ overflowing Richmond dumpster is enticing vermin, woman says

Health

In-network hospital, out-of-network doctor. Problem Solvers help her clear $1,000 ER bill

Local News

How delays in Richmond’s permit office put affordable housing plans in jeopardy

Local News

Here’s what utility officials believe is causing Hanover water bills to ‘skyrocket’

Local News

Hanover neighbors complain of ‘mind-blowing’ water bills: ‘There’s something wrong’

Local News

Fixing this Richmond cemetery’s roads ‘fell off radar’ city official admits

Health

Teen thought doctor visit would be covered, until he got $1,000 bill

Local News

Chesterfield school confirms staph infection outbreak involving football team

Local News

Pregnant mom calls Problem Solvers over apartment sickness: ‘We shouldn’t be in here’

Health

He said he did everything to avoid getting a surprise medical bill. It didn’t work.

Local News

Chesterfield neighbors concerned ‘crumbling’ utility pole could fall on their homes

Local News

Do you know who owns this ring found in Henrico’s East End?

Local News

Church Hill woman hasn’t received driver’s license due to ‘frustrating’ mail issues

Health

What happened in the weeks after a Chesterfield principal first raised Legionnaires’ concerns

Health

Problem Solvers help Henrico woman end $1,200 medical bill dispute: ‘Why do you keep billing me?’

Local News

Legacy vendors say being relocated by the city caused their business to fail

Local News

Petersburg taxpayer concerned after discovering city-owned items in park

Local News

‘She never slowed down,’ mom says after daughter was nearly hit in crosswalk

Local News

Double amputee with ‘unbearable’ alley calls CBS 6 for ‘quicker results’

Local News

Woman logs onto her laptop for first time in months after ransomware attack

Problem Solvers

How this Navy veteran is finding comfort in his friends after a cancer diagnosis

Local News

Changes at ‘dangerous’ Dinwiddie intersection put on hold

Local News

How school districts are helping families who can’t afford school fees

Local News

City removes dead tree ahead of storm; Mayor urges citizens to report tree issues

Local News

Richmond residents anticipating storms concerned about dead trees slated for removal