Problem Solvers


Chesterfield homeowner upset she paid $1,100 for ruined driveway

Posted at 6:38 PM, Oct 06, 2016
and last updated 2016-10-06 18:38:54-04

CHESTERFIELD, Va. -- On the verge of selling her house, Michon Ziobro came across a deal she couldn't refuse.

"I usually say no to these type of people, but that day I said yes," Ziobro said.

Two men from Paving Master's showed up at her Midlothian home Sunday, and offered to fix the cracks in her driveway and reseal it for $1,050, so she wrote them a check.

"I did not sign a contract," Ziobro said.

Hours later she said she realized she made a mistake.

"It looks like a spray paint job," Ziobro said.

Ziobro showed us sealer the guys left all over her grass, and on the side of her house.

Business card left by company

Business card left by company

"They have ruined my brick," Ziobro said.

She immediately called a licensed contractor to come take a look.

"He said it's the worst job he has seen," Ziobro said.

CBS6 reporter Melissa Hipolit called the number listed on the Paving Master's business card, with Ziobro standing by, to ask for the refund.

A man named Paul Cooper answered to told her he would be happy to come over next week to fix the driveway, but Ziobro said she wants a refund.

"I don't trust you to take it off,” Ziobro said. “All I want is for you to refund me the money period.”

Hipolit checked around with the state, Chesterfield County, and the City of Fredericksburg, where the business is allegedly located.


None of them have a company listed as Paving Master's as being licensed.

Tom Gallagher with the Better Business Bureau said he couldn’t find them listed, either.

"The guy needs to have a license," Gallagher said.

He said Ziobro needs to call police and the BBB.

In the meantime, he's warning others to watch out.

"If somebody says we can make this happen for you for almost nothing, just don't believe them," Gallagher said.

Cooper said that if Ziobro can show proof that his material did not hold up, he will refund her.

He also said he is licensed to do business.

The Chesterfield County licensing office is now investigating that claim.