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Grocery store: No sign of device after woman says she was skimmed at pump

Posted at 6:06 PM, Nov 19, 2015
and last updated 2015-11-20 17:48:01-05

HENRICO COUNTY, Va. -- A grocery store gas customer in Henrico wants the public to know that she may be a victim of skimming.

"I'm not going to use a debit card anymore," Murlene Silver said. "I don't spend like that. I can't afford it."

Silver claims her debit card information was stolen Monday after using a Kroger gas pump at the store on West Broad Street near Springfield Road.

WTVR CBS 6 reviewed Silver's bank statements which revealed that gas station was the only place she used her debit card in nearly two weeks.

Nearly $4,000 was removed from Silver's bank account just hours after using the gas station pump.

WTVR CBS 6 was interviewing Silver when an RPD officer arrived at her house to begin the investigation.

"Once they do their investigation, I hope they will put my money back," Silver added.

WTVR CBS 6 heard back from Kroger Friday. Officials said they assembled a team to assess the situation and found no sign of a skimming device or tampering at the fuel center location in question.

While it is unclear if skimming is the culprit, Special Agent Doug Mease with the Secret Service said catching skimmers can be very difficult.

"A lot of time what we see is that they are traveling a lot, we see it up and down the I-95 corridor," Mease said.

Mease said skimming has become very advanced, with devices placed right where card readers are located going undetected by many.

"My advice is give it a good tug," Mease said.