HENRICO COUNTY, Va. -- Short Pump Town Center officials confirm a domestic line is down and the mall is currently without water.
A mall spokesperson confirmed all restaurants have closed, but retail stores remain open. The decision to remain open is based on the discretion of each individual store.
The spokesperson said the water outage happened Thursday morning and is impacting toilets, water fountains, and sinks at the mall.
Crews are currently working to fix the issue and two portable toilet units have been brought in for customers and employees to use the restroom, according to a mall official.
While the water issue is specific to the mall, Henrico County is assisting with repairs.
The spokeswoman tells CBS 6 that they expect to have the water working again soon and customers should check the mall's Facebook page for updates.
Stay with CBS 6 for the latest on this developing story.