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What to do if you miss a toll in Virginia

Governor “concerned” about proposed E-Z Pass fee
Posted at 7:03 PM, May 18, 2020
and last updated 2020-05-18 19:03:54-04

RICHMOND, Va. -- Toll plazas throughout Virginia have been without attendants since April 3 as a preemptive measure to stop the spread of COVID-19, leaving drivers without an E-ZPass wondering what to do about unpaid trips through express lanes.

As of April 1 and until further notice, unpaid trips made by going through the express lane of an RMTA facility without an E-ZPass can be paid through the RMTA website by clicking on “Pay Missed Toll" before receiving an invoice.

Due to COVID-19, the standard administrative fee associated with “missed-a-toll” has been suspended temporarily.

The missed-a-toll payment process must take place within six days of the unpaid toll trip.

Customers can also purchase an E-ZPass transponder by going to www.ezpassva.com [ezpassva.com].