RICHMOND, Va. -- Toll plazas throughout Virginia have been without attendants since April 3 as a preemptive measure to stop the spread of COVID-19, leaving drivers without an E-ZPass wondering what to do about unpaid trips through express lanes.
As of April 1 and until further notice, unpaid trips made by going through the express lane of an RMTA facility without an E-ZPass can be paid through the RMTA website by clicking on “Pay Missed Toll" before receiving an invoice.
Due to COVID-19, the standard administrative fee associated with “missed-a-toll” has been suspended temporarily.
The missed-a-toll payment process must take place within six days of the unpaid toll trip.
Customers can also purchase an E-ZPass transponder by going to www.ezpassva.com [ezpassva.com].
