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Virginia DMV to reopen 9 locations by appointment only

Posted at 12:54 PM, May 15, 2020
and last updated 2020-05-15 12:54:25-04

RICHMOND, Va. -- The Virginia Department of Motor Vehicles (DMV) will reopen nine locations by appointment only beginning on Monday, May 18.

DMV will only offer specific services that generally require an in person visit. These transactions include original driver’s licenses and identification cards, original titles, original vehicle registrations, disabled parking permits and vital records. For a complete list of services that will be available in person, click here.

The following locations will be open Monday through Saturday by appointment only:

Monday through Saturday 8 a.m. – 6 p.m.

• Charlottesville (2055 Abbey Road, Charlottesville, VA 22911)
• Chesterfield (610 Johnston Willis Drive, Richmond, VA 23236)
• Fredericksburg (5700 Southpoint Centre Boulevard, Fredericksburg, VA 22407)
• Hampton (8109 Roanoke Avenue, Hampton, VA 23605)
• Harrisonburg (3281 Peoples Drive, Harrisonburg, VA 22801)
• Roanoke (5220 Valleypark Drive, Roanoke, VA 24019)
• Virginia Beach/Buckner (3551 Buckner Boulevard, Virginia Beach, VA 23453)

Monday through Saturday 8 a.m. – 5 p.m.

• Abingdon (25552 Lee Highway, Abingdon, VA 24211)
• South Boston (2039 Hamilton Boulevard, South Boston, VA 24592)

Initially 11 locations were scheduled to reopen, but due to Executive Order Sixty-Two, delaying the implementation of Phase One of the reopening, the Richmond Central and Onancock Customer Service Centers will be delayed until after Thursday, May 28. This includes DMV offices in certain Northern Virginia jurisdictions.

DMV Commissioner Richard D. Holcomb says the DMV experience will look a lot different than what customer may be used to.

“As we welcome back customers, we want Virginians to know we have put a lot of thought and effort into this phased approach to make sure that we can open our offices safely,” said Holcomb.

“Operational adjustments included in the phased reopening plan will enable DMV to limit the number of customers and employees in each location to ensure social distancing protocols while providing safe and efficient services,” DMV officials said in a release. “Service windows will have partitions between the customer and DMV employee, seating will be limited and spaced, and customers will be asked to stay in their vehicles until 10 minutes prior to their appointment to accommodate social distancing requirements.”