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City of Richmond launches new website

Posted at 4:33 PM, Aug 31, 2020
and last updated 2020-08-31 16:35:38-04

RICHMOND, Va. — The City of Richmond is in the third week of launching a new website, the first new official web presence in the city in more than 15 years.

“In the 21st Century, a helpful, intuitive, and innovative website is a key step in making sure local government is responsive to its citizens,” said Mayor Stoney.

With the launch of, Richmond is now one of only two cities in the country with a three-letter URL, alongside New York City with

The short URL is easier to remember and refer residents to, making the site more accessible. All content can be translated into 36 different languages.

The city’s new platform differs markedly from the current site,, both in appearance, accessibility, capacity and functionality. features mobile compatibility, an automated content management system, Global Information System integration (GIS), video on demand, and interactive social media.

The site features Virtual City Hall, where residents can easily pay taxes or fines, apply for benefits or licenses, and solicit frequently requested services.

News and announcements from City of Richmond departments scroll on a ticker on every page, ensuring residents stay up to date on new opportunities and important city deadlines. Content managers for each department will be able to update their information in real-time.

Over the coming months, will phase in and eventually replace as resident's official online source of information on city services, news, and other developments. In accordance with best practices, will be "available for the foreseeable future as residents familiarize themselves with the new site."