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Henrico resident frustrated after 3 days without power: ‘I’m living in this nightmare again’

Posted at 11:29 AM, Jun 19, 2016
and last updated 2016-06-19 18:39:28-04

HENRICO COUNTY, Va. -- Dominion Virginia Power has restored power to over 90 percent of all customers, but some Henrico residents are still without power since a severe storm hit the area late Thursday night.

"I’m living in this nightmare again," said Patricia Spivey.

On the third day without power, Henrico resident Patricia Spivey said she isn't feeling too hopeful about getting the lights back on.

"I’m feeling depressed" she said.

Patricia Spivey

Patricia Spivey

As of 6 p.m. on Sunday, Dominion said they were working to restore power to 22,500 customers in Central Virginia, primarily in Henrico County and City of Richmond.

Out the 22,500 outages, 16,400 are in Henrico.

Spivey said she has tried to keep busy and help other neighbors out, but many people in her neighborhood can't stay home without electricity.

"This neighborhood has a lot of elderly people here. I know my neighbor has had to move her husband because he's on oxygen."

For those still waiting, the lights can't come back on soon enough.

"You have people over here who are on fixed incomes so not only are they losing their food, they have to also spend that extra money to go out if they don't have family here and eat."

Dominion says around 3,400 employees are working Sunday and they have collapsed all available line, tree and patrol resources into areas where outages remain.

While Dominion expects to have most customers fully restored by Sunday night, a few locations may take a bit longer.

"Some isolated locations where we experienced catastrophic damage will require additional restoration time that may extend into Monday," Dominion said in a press release. "Those customers will be notified directly as they are identified."

All storm related outages have been assigned restoration times.

Customers are encouraged to use the website (dom.com/outages) or call the toll free number (1-866-DOM-HELP) to obtain individual updates.