RICHMOND, Va. -- A Richmond woman said the city’s pothole filled streets are becoming a hazard for her family. Teresa Jackson said it was a headache every time she tried to maneuver her wheelchair through the pothole-filled Richmond alley to get her kids to their bus stop.
She wanted Richmond city leaders to know it was the only way she can get out of her Church Hill home.
"Just come out and see what I have to go through and look, I got stuck a couple of times here in the alley,” Jackson said. “I got stuck in this hole and a neighbor had to push me out when it snowed. I just want the city to come out and look and see that the holes are deep."
Jackson and Linda Brown contacted CBS 6 after months of no luck trying to get the city to address their ever growing potholes.
They hope with the city's latest pothole blitz, their alley and their Church Hill neighborhood will get some much-needed attention.
"There are a lot of people in her condition and they need help all over the city. The city needs to get on top of that," Brown added.
Public Works spokesperson Sharon North explained that during the last storm, city streets took a beating.
"We are ramping up and try to fill as many potholes as we can until a permanent paving can be done. It's a safety issue," North said.
Crews are working to fill at least 100 potholes every day in their Pothole Palooza campaign.
Neighbors said they have their work cut out for them.
Neighbors along Fairfield Avenue are hoping to see city crews come and repair their giant potholes.
The City said people should contact 311 to report potholes. As for customers who may have physical or health challenges, like Jackson, North said once they're made aware of them, they can prioritize those cases.
She said once you report a pothole problem through 311, you can expect a fourteen day turnaround on the repair.