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Behind on your water bill because of COVID-19? Here's how you can get help in Chesterfield

Applications are due by Monday, Nov. 30
Why city residents will see utility rate increase, beginning in July
Posted at 7:26 PM, Oct 31, 2020
and last updated 2020-10-31 23:37:47-04

CHESTERFIELD COUNTY, Va. -- A new assistance program is available to those who are behind on their water bill in Chesterfield County because of the COVID-19 pandemic.

The Chesterfield CARES Water Assistance Program, which was launched Friday and is administered through the Department of Social Services, uses federal CARES Act funding for residents who need help paying past-due water and wastewater utility bills.

Applications are due by Monday, Nov. 30.

"Funds will be awarded on a first-come, first-serve basis," officials noted.

Officials said the assistance will not exceed $500, but that applicants may be eligible on or after Dec. 1 for up to $200 in additional funding, depending on availability, and if their household income has not increased and they still need help paying past balances.

Residents can apply online at chesterfield.gov/COVIDWaterBillHelp.

More Info from Chesterfield County:

Applicants must live in Chesterfield County and have an active residential Chesterfield County utility water and/or wastewater account.

Applicants must have a past due balance on their residential water and/or wastewater account within the March 1 to Nov. 30, 2020 time frame.

Households must show a decrease in income due to COVID-19. All adult members of the household (18 years and older) must submit proof of a decrease in income due to COVID-19. (Examples include an unemployment letter, notice of furlough or layoff, one paystub from before March 1 and one paystub from after March 1 which shows a decrease in income due to COVID-19, etc.)

Self-employed applicants must provide documentation to show a decrease in income due to COVID-19. (Examples include documentation of business closing, pre/post COVID-19 banking account statements, etc.)