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Henrico apologizes to parents for long Chromebook lines

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Posted at 2:51 PM, Aug 17, 2020
and last updated 2020-08-17 15:01:25-04

HENRICO COUNTY, Va. -- Some Henrico parents waited in line for hours Monday to collect Chromebook computers Henrico County Schools made available to allow children to learn from home this semester.

Henrico County Schools will conduct online learning for at least the first nine weeks of the 2020-21 school year due to the COVID-19 pandemic.

"Thank you to everyone who has demonstrated considerable patience today, which is the first day of our fall Chromebook distribution for students in grades 1-5," a Henrico Schools spokesperson posted on Facebook. "We are distributing Chromebooks at eight sites this week, and if you’re reading this in your car, you probably know that some lines are very, very long today. We are sorry about the inconvenience. It takes approximately 1-2 minutes to distribute a Chromebook, which is fast, but when there are dozens of cars in line, that amount of time will add up in a hurry."

The county said it had plenty of Chromebooks to distribute and every student would receive one.

"If the lines are too long where you are, please consider returning to your distribution site on Tuesday, Wednesday, or Thursday," the message continued.

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