Boil water advisory lifted for Hopewell residents

Water line failure closes Hopewell Human Services building
Posted at 7:05 AM, Feb 19, 2021
and last updated 2021-02-19 13:00:27-05

HOPEWELL, Va. -- Residents in the Hopewell District won't have to boil their water before using it, and can return to normal water usage for the first time in almost a week.

Starting Friday at 7 a.m., Virginia American Water said they have lifted the boil water advisory for the 9,500 customers in the area.

They did say customers should, however, flush their water systems by running a cold water faucet for three to five minutes.

Officials also said customers should flush their automatic ice makers by making at least three batches of ice, run water softeners through a regeneration cycle and run water drinking fountains for one minute.

Customers first lost water on Sunday due to a "catastrophic failure" at the Virginia American Water company plant.

Officials blamed a power outage at the plant from last weekend's ice storm for the failure -- but after Dominion Energy fixed the electricity issue, equipment failure at the plant caused a second outage.

Residents struggled without water for several days, while officials distributed bottled water to those in need.


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