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T-Mobile to relocate Customer Experience Center to Henrico County

Posted at 4:26 PM, Aug 14, 2020
and last updated 2020-08-14 16:26:49-04

RICHMOND, Va. -- T-Mobile is relocating one of its Customer Experience Centers to Henrico County, creating up to 500 new jobs in the area.

Governor Ralph Northam today announced Friday that the center will take over the former Sam’s Club on Laburnum Avenue in Henrico County. The relocation will bring $30 million in new investment to the facility, retain approximately 800 jobs, and create up to 500 new jobs, bringing the facility’s total employment to approximately 1,300 full-time employees.

“T-Mobile has been a valued employer and partner to the Commonwealth for many years, and we are proud that the company has chosen to grow its Customer Experience Center in Henrico County,” said Governor Northam. “T-Mobile’s decision to add 500 employees to its workforce is a testament to the quality of the greater Richmond region’s talent. We thank the company for its commitment to the Commonwealth, and look forward to its continued success.”

T-Mobile employed more than 1,300 throughout Virginia prior to its merger with Sprint and has since added more than 1,000 employees as the companies have integrated.

“As one of the biggest mobile telecommunication companies in the country with a large Virginia presence, T-Mobile continues to be a great asset to the Commonwealth’s economy,” said Secretary of Commerce and Trade Brian Ball. “The company’s dedication to customer care and to providing quality, well-paid jobs is exemplary, and we appreciate T-Mobile’s continued confidence in Henrico County and Virginia.”