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COVIDCheck online tool helps Virginians check symptoms, connect with healthcare

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Posted at 4:05 PM, May 22, 2020
and last updated 2020-05-22 16:05:36-04

RICHMOND, Va. -- A new online tool will enable Virginians to check their COVID-19 symptoms online, connect with health care professionals, and sign up for testing.

Governor Ralph Northam announced on Friday the launch of COVIDCheck, a new online, artificial intelligence-powered telehealth tool that can help individuals displaying possible COVID-19 symptoms self-assess their risk and determine the best next steps, such as self-isolation, seeing a doctor, or seeking emergency care.

This program further assists in identifying users who are at higher risk of COVID-19 and can help individuals find a nearby testing site.

“If you are feeling sick or think you may have been exposed to someone with COVID-19, it is important that you take action right away,” said Governor Northam. “This online symptom-checking tool can help Virginians understand their personal risk for COVID-19 and get recommendations about what to do next from the safety of their homes. As we work to flatten the curve in our Commonwealth, telehealth services like this will be vital to relieving some of the strains on providers and health systems and making health care more convenient and accessible.”

By answering a series of questions, an individual can receive a personalized, real-time self-assessment with information and recommendations on what to do next.

The recommendations, based on the latest guidance from the Centers for Disease Control and Prevention, include advice on when to contact a medical professional or seek emergency care, next steps for care based on zip code, and permission to follow up with the individual in three days to see how the person is doing.

COVIDCheck is not to be used in place of emergency medical care. Virginians can visit vdh.virginia.gov/coronavirus/covidcheck to learn more and use COVIDCheck.

Depend on CBS 6 News and WTVR.com for the most complete coverage of the COVID-19 pandemic.

COVID-19 Precautions

Most patients with COVID-19 have mild to moderate symptoms. However, in a small proportion of patients, COVID-19 can lead to more severe illness, including death, particularly among those who are older or those who have chronic medical conditions.

COVID-19 spreads primarily through respiratory droplets produced when an infected person coughs or sneezes.

Symptoms include fever, cough, and difficulty breathing. Symptoms appear within 14 days of being exposed to an infectious person.

Virginia health officials urged the following precautions:

  • Wash your hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer only if soap and water are not available.
  • Avoid touching your eyes, nose, and mouth.Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  • Clean and disinfect frequently touched objects and surfaces.Stay home when you are sick.
  • Avoid contact with sick people.Avoid non-essential travel.