Capital One responds to credit card fine

Posted at 5:51 PM, Jul 19, 2012
and last updated 2012-07-19 18:07:06-04

HENRICO COUNTY, Va. (WTVR) – Henrico-based Capital One is responding to regulators’ decision to fine the company for pushing some credit card customers to pay for extra protection.

Capital One says a third party company, which it contracted to sell its credit cards, is responsible for misleading customers into buying additional services, like credit protection, they didn’t necessarily need.

Capital One says it has taken full responsibility for that company’s actions and will give customers back the full amount of money they spent on additional services.