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School started, but some students still don't have Chromebooks

Posted at 4:48 PM, Sep 08, 2020
and last updated 2020-09-08 16:48:38-04

CHESTERFIELD COUNTY, Va. - While some Chesterfield County Public Schools students struggled to log-on to class when school resumed Tuesday morning, others were still waiting for their Chromebooks to arrive.

Parents arrived at Meadowbrook High School Tuesday, where the county set-up tech support and a laptop pick-up site.

Parents told CBS 6 that near the end of the event, staff told those in line, which stretched out of the school, that if they weren’t at a certain point, they wouldn’t get in.

"We had a gentleman that came from out of the building and explained, hey if you’re not basically anywhere close to the door by this particular time, the doors will be closing," Chesterfield parent Rayonna Lewis said. "So we knew that we were nowhere close remotely to the door so we left that particular day."

One woman said she had to go to three different events before successfully getting her child’s Chromebook today.

Another parent said she almost didn’t get to swap out her child’s broken computer for one that worked.

"I’ve been in line for an hour and they were going to cut us off at 10 o’clock. So, a bunch of us parents were like, you know, we’ve been in line for an hour or more. So, they decided to let us in, but they were going to cut us off," Chesterfield parent Tiffany May said.

A Chesterfield Schools spokesperson said line cut-offs at many Chromebook events were dictated by supply and demand.

They have had to stop letting people in when they ran out of Chromebooks and extended the event times when there were enough Chromebooks to go around.