VDH adds ASL service to vaccination call center

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Posted at 1:43 PM, Apr 07, 2021
and last updated 2021-04-07 13:44:18-04

RICHMOND, Va. -- The Virginia Department of Health (VDH) is making sure everyone has access to vaccine information by adding a new service for deaf and hard of hearing Virginians who use American Sign Language (ASL).

The Vaccinate Virginia call center will now have ASL-fluent representatives available during their standard hours of 8 a.m. to 8 p.m.

ASL users have two ways to connect to this service: by videophone at 1-877-VAX-IN-VA or by clicking the ASL now button at

According to VDH, Virginia is the first state to provide real-time ASL support for COVID-19 and vaccine information.