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GRTC adjusts bus service due to COVID-19

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Posted at 9:46 AM, Apr 18, 2020
and last updated 2020-04-18 09:46:38-04

RICHMOND, Va. -- GRTC will be reducing services to routes with low ridership so they can redirect those buses to busier routes during the COVID-19 outbreak to help promote social distancing on buses.

Effective Sunday, April 26, 2020, the following schedule updates take effect.

Routes 4A Montrose / 4B Darbytown: AM/PM peak frequencies changed from every 15-minutes to every 30-minutes, resulting in 30-minute service all day.
(4A Timetable PDF and 4B Timetable PDF)

Route 39 Fairmount/Oakwood: Service temporarily discontinued until further notice. Customers may use Route 12 to reach the Market @ 25th. Routes 7A/B Nine Mile also serve the market. (39 Timetable PDF)

Route 75 Three Chopt: Service temporarily discontinued until further notice. Customers may use Route 77 to connect between the West End and Willow Lawn. (75 Timetable PDF )

Route 78 Cary/Maymont: AM peak frequencies changed from every 30-minutes to every hour, resulting in hourly service until the PM peak. 30-minute service continues during PM peak. (78 Timetable PDF )

“We had a successful transition last week with re-deploying express resources to local routes, and we know continuing this effort will encourage physical distance for our passengers needing to ride, as well as make better use of our staff and vehicles during COVID-19," said GRTC CEO Julie Timm. "Even though we are placing more local buses in service, we stress that customers should only ride for essential needs like getting to jobs, food or critical resources.”

GRTC is asking passengers to leave an empty seat beside them and to practice social distancing as much as possible when riding. Passenger are also encouraged to follow CDC guidelines or wearing as face mask or covering when in public.

GRTC has previously suspended fare collection as well limited boarding to the rear door only, except for passengers needing assistance at front door.