Fan residents say no mail delivered last week

Posted at 6:55 PM, Jan 27, 2014
and last updated 2014-01-27 19:20:22-05

RICHMOND, Va. (WTVR) -- Richmond residents in the Fan District reached out to CBS 6 Monday, after a week passed, they say, without mail delivery.

"It's ridiculous it has been a  week without mail," Carrie Goldin, a Park Avenue resident, said.

"What happened to rain, snow, rain, ice delivery?" Goldin added.

The United States Postal Service returned to the Fan District Monday afternoon - delivering multiple, separate rounds of mail.

As for a reason? Mailmen in the area did not wish to speak on camera.

The USPS issued a statement indicating little was wrong according to their records.

Freda Sauter, a spokesman, said they had received one complaint of no mail from a customer.

"The postmaster checked into it and did not find any mail on hold – which means the letter carrier did not bring back mail to the Post Office for that customer that the carrier could not deliver," Sauter said.

Then he said they had not received any other complaints.

"Our letter carriers are very dedicated and make every attempt to deliver all mail distributed to their route within a scheduled time. They do not stop delivery of mail at 5:00 p.m.  Our customers may contact their local Postmaster if they have any  issues with the mail," Sauter said.

Residents are reminded to make a proper complaint if a disruption in service is noticed.

As for other nieghbors impacted, Alexander McLeod, said he just hopes all his missing mail is returned.

"Actually what we are thinking right now is whoever is responsible have thrown it in a ditch somewhere," McLeod said.