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All AT&T 911 services now operating normally, company spokesperson says

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HANOVER COUNTY, Va. -- UPDATE: All AT&T 911 services are working normally. An AT&T spokesperson released the following statement:

“Nationwide 9-1-1 Services are operating normally at this time and our customers are not affected. We’re working to correct a wireless impact notification that was sent in error to 9-1-1 call centers.”

Previous story:

AT&T customers across the East Coast, including Virginia, may be unable to contact 911, according to Hanover County.

Customers in Hanover can reach emergency services by calling the following numbers:

  • 804-365-6140
  • 804-258-2820
  • 804-258-2624
  • 804-258-2844

Other states affected by the outage include Connecticut, Washington D.C., Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maryland, Maine, Michigan, Minnesota, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Vermont, Wisconsin, and West Virginia.
CBS 6 will continue to update you as we learn new information.

This is a developing story, so anyone with more information can email newstips@wtvr.com to send a tip.

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