AT&T customers without service in 3 states including Virginia

Posted at 8:29 AM, May 22, 2024

RICHMOND, Va. -- This is an updated article the original can be found below.

AT&T says they have resolved an issue that caused service outages Wednesday morning.

They shared this statement with CBS 6, "We worked as quickly as possible to restore service to some customers in the coastal areas of Virginia and North Carolina whose service may have been affected this morning by an equipment failure. We apologize for the inconvenience. "

Original Article Follows:

AT&T 5G customers in Virginia, North Carolina, and West Virginia are currently without service for their mobile devices.
Hanover County Emergency Communications alerted CBS 6 at 6:33 a.m. that 5G customers are unable to make or receive calls currently due to an ongoing outage in AT&T service.

It is currently unknown when service will be restored.

This is a developing story, so anyone with more information can email to send a tip.

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