Roanoke auto workers credited with saving customer’s life

Posted at 4:56 PM, Mar 12, 2013
and last updated 2013-03-12 16:56:55-04

ROANOKE, Va. (WTVR) -- Two workers at a Roanoke car dealership are being credited with saving an elderly customer's life.

Billie Jo O'Connor and Doris Ross said the woman made an appointment two weeks ago to bring her car in for service, according to WDBJ.

When the 70-year old did not show up for her appointment several days later -- and didn't answer the phone when they called to check on her -- they knew something was wrong.

"We tried all day Tuesday , half of the morning on Wednesday, and there was no answer," Doris Ross, a 41-year employee, said. "No answering machine, no nothing. So we decided to go check on her."

Ross said emergency responders  found the woman lying on the floor between the chair and the table.

Billie Jo O'Connor, a service advisor at the dealership, said that the within an hour, the woman probably would have died.

When asked about their heroic actions, the two workers said they were just doing their jobs.

The woman suffered from frost bite and hypothermia, but  is out of ICU and continues to recover in the hospital.

Click here to read more on this story from WDBJ.