CHESTER, VIRGINIA -
"It's just been a big headache" says Tim Canar. But now that headache's gone.
We recently introduced you to Tim and Stephanie Canar who, after falling on tough times and enduring a layoff, made an arrangement with the IRS to pay off a nearly four hundred dollar bill. The plan was for the IRS to debit their account twenty five dollars each month. Instead, the couple says when the agency dipped into their BB & T bank account the very first time, they took the entire amount out, leaving them in a jam.
Canar says "It's really stressful and expecially now that I'm not working. I've been stressed to no end." We questioned the IRS about the mistake but they would not comment on the Canar's case. Stephanie Canar filed a dispute form with her Chester BB & T bank branch. She also says they refused to get discouraged even after a taxpayer advocacy service told them the IRS was unlikely to return the money because they owed it.
Then, shockingly, after several days, the IRS did just that, and the couple has the check to prove it. "We got a letter from the bank saying they had reversed the transaction. But the IRS also issued us a check and so we are now going to void it and send it back to them because the bank reversed it and that took care of it," says Stephanie.
But, that's not all. After our story aired, I was contacted by a local woman who asked not to be identified. She asked us to pass along a monetary contribution of the total amount to the struggling couple. Both Stephanie and Tim were floored by that random act of kindness. They're thankful and hopeful that one day they can pay it forward, and help someone else.
The Canars say, "It was unbelievable. That's the only way to describe it.." To the unidentified Good Samaritan, the couple says "We just say thank you. Thank you very much. It's going to help us for alot of reasons."
We recently introduced you to Tim and Stephanie Canar who, after falling on tough times and enduring a layoff, made an arrangement with the IRS to pay off a nearly four hundred dollar bill. The plan was for the IRS to debit their account twenty five dollars each month. Instead, the couple says when the agency dipped into their BB & T bank account the very first time, they took the entire amount out, leaving them in a jam.
Canar says "It's really stressful and expecially now that I'm not working. I've been stressed to no end." We questioned the IRS about the mistake but they would not comment on the Canar's case. Stephanie Canar filed a dispute form with her Chester BB & T bank branch. She also says they refused to get discouraged even after a taxpayer advocacy service told them the IRS was unlikely to return the money because they owed it.
Then, shockingly, after several days, the IRS did just that, and the couple has the check to prove it. "We got a letter from the bank saying they had reversed the transaction. But the IRS also issued us a check and so we are now going to void it and send it back to them because the bank reversed it and that took care of it," says Stephanie.
But, that's not all. After our story aired, I was contacted by a local woman who asked not to be identified. She asked us to pass along a monetary contribution of the total amount to the struggling couple. Both Stephanie and Tim were floored by that random act of kindness. They're thankful and hopeful that one day they can pay it forward, and help someone else.
The Canars say, "It was unbelievable. That's the only way to describe it.." To the unidentified Good Samaritan, the couple says "We just say thank you. Thank you very much. It's going to help us for alot of reasons."
