CHESTER, VIRGINIA -
Stephanie Canar knows she owes the IRS money. She says tough financial times are taking a toll on her family. That's why she was excited to work out a repayment plan with the IRS through their online process.
"We were all set up for them to take twenty five dollars a month from our bank account until we paid it in full. I went to check the account one day and there was an overdraft. The IRS had taken nearly four hundred dollars out when we were expecting twenty five" says Canar.
She says that draft from her BB & T bank account started a domino effect and left her account in the negative. Canar and her husband called the IRS immediately and notified them they had taken the wrong amount and that she was on a repayment plan with them. "It was like they knew they had made a mistake, but they were like, what's done is done" Canar says.
"I was mad. Angry. The IRS got my bank account information and they did whatever they wanted with it" says Canar. She and her husband were directed to the Taxpayer Advocacy Center. Canar says a rep there told her the IRS was likely not going to return the money to her since she did owe it.
CBS 6 contacted the IRS. Spokesperson Jim Dupree tells us they are not able to comment on specific taxpayer cases. He declined to comment on any questions that we asked pertaining to the IRS and their repayment program.
BB & T Bank officials in Chester declined to comment on camera and directed us to their corporate spokesperson. She tells CBS 6 that they looked into the matter. She said if the customer goes back to the bank branch and fills out a special form they are willing to waive the overdraft fees incurred from this transaction.
Canar was thrilled to hear that. She says she still hopes the IRS will return the money and let her resume her monthly payment plan. She says their family doesn't have any financial wiggle room. Because of the down economy, her husband lost his job and can't find work.
Canar says "We thought we were doing the right thing. We know we have to pay the money back. We needed a little help and that's why we worked out the plan. We did it that way because that's what we can afford right now."
"We were all set up for them to take twenty five dollars a month from our bank account until we paid it in full. I went to check the account one day and there was an overdraft. The IRS had taken nearly four hundred dollars out when we were expecting twenty five" says Canar.
She says that draft from her BB & T bank account started a domino effect and left her account in the negative. Canar and her husband called the IRS immediately and notified them they had taken the wrong amount and that she was on a repayment plan with them. "It was like they knew they had made a mistake, but they were like, what's done is done" Canar says.
"I was mad. Angry. The IRS got my bank account information and they did whatever they wanted with it" says Canar. She and her husband were directed to the Taxpayer Advocacy Center. Canar says a rep there told her the IRS was likely not going to return the money to her since she did owe it.
CBS 6 contacted the IRS. Spokesperson Jim Dupree tells us they are not able to comment on specific taxpayer cases. He declined to comment on any questions that we asked pertaining to the IRS and their repayment program.
BB & T Bank officials in Chester declined to comment on camera and directed us to their corporate spokesperson. She tells CBS 6 that they looked into the matter. She said if the customer goes back to the bank branch and fills out a special form they are willing to waive the overdraft fees incurred from this transaction.
Canar was thrilled to hear that. She says she still hopes the IRS will return the money and let her resume her monthly payment plan. She says their family doesn't have any financial wiggle room. Because of the down economy, her husband lost his job and can't find work.
Canar says "We thought we were doing the right thing. We know we have to pay the money back. We needed a little help and that's why we worked out the plan. We did it that way because that's what we can afford right now."
