For Closed Captioning Concerns Please Contact Our Closed Captioning Hotline:



Phone: 804-254-3680

Phone: 804-254-3616

Fax: 804-254-3673

Email: captioninghotline@wtvr.com



We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.


Written Closed Captioning Complaints Should Be Directed to the Following:



Tina Woody or Nichol Sanderson

Operations Manager and Programming Coordinator

WTVR-TV

3301 W. Broad St

Richmond, VA 23230

Phone: 804-254-3600

Fax: 804-254-3673

Email: captioninghotline@wtvr.com



Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need of a formal complaint. In any event, we will respond to your complaint within 30 days.